777 bdx Privacy Policy

1 Introduction and Scope

777 bdx is an online gaming and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") explains how 777 bdx collects, processes, stores and protects the personal information of its members.

This policy applies to our website, mobile application and all related digital services. Whenever you create an account, make a deposit, play a game or contact our customer support, the terms of this policy are in effect.

For full details on the terms of use of our services, please read the Terms and Conditions page, where all rules and regulations governing use of the service are clearly stated.

2 What Information We Collect

Various types of information are collected when you register with and use 777 bdx. This information falls into two main categories:

2.1 Information You Provide Directly

Information you voluntarily provide includes:

• Full name, date of birth and national identity details
• Email address and mobile number
• Username and password chosen at account creation (passwords are always stored in encrypted form)
• Payment details — bKash, Nagad or Rocket mobile numbers and bank account information
• Documents submitted for identity verification
• Details of communications made with customer support via chat or email

2.2 Information Collected Automatically

When you use our platform, certain information is recorded automatically:

• IP address and device identifier information
• Browser type, operating system and screen resolution
• Login times, pages browsed and session duration
• Gaming activity — betting history, win/loss records and transaction logs
• Information obtained from cookies and similar tracking technologies

3 How We Use Your Information

777 bdx uses collected information only for specific and legitimate purposes. No personal information is used unnecessarily or for the commercial interests of third parties.

• Account Management: To create new accounts, carry out verification and ensure a secure login process.
• Payment Processing: To complete deposits and withdrawals — keeping transactions safe via bKash, Nagad, Rocket or bank transfer.
• Identity Verification: To complete the KYC process in order to prevent fraud and ensure account security.
• Customer Support: To provide assistance and resolve issues via live chat and email.
• Bonuses and Promotions: To send relevant offers to eligible members and to monitor wagering requirements.
• Platform Improvement: To analyse user experience and improve the quality of our services.
• Security and Compliance: To detect suspicious activity and maintain the overall security of the platform.

4 Cookies and Tracking Technologies

Cookies and similar technologies are used on the 777 bdx website and app. Cookies are small text files stored on your device that help improve how the site works.

4.1 Types of Cookies We Use

• Essential Cookies: To keep login sessions active, store security tokens and run the platform's core functions.
• Performance Cookies: To monitor page loading speed, detect errors and track overall service quality.
• Preference Cookies: To remember your language selection and personalised settings.
• Analytics Cookies: To understand user behaviour so we can provide a better service in the future.

4.2 Cookie Controls

You can disable or delete cookies from your browser settings. Please note, however, that turning off essential cookies may prevent some important platform features from working correctly, such as maintaining your login session.

5 Disclosure of Information and Third Parties

777 bdx does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket or banks to complete transactions.
• Identity Verification Services: Trusted third parties may be engaged to complete the KYC process.
• Technology Partners: Gaming software providers may access certain gaming data, but only for the purpose of operating the service.
• Legal Obligations: Information may need to be disclosed in response to a court order or applicable law.
• Fraud Prevention: Information may be shared as necessary to protect the security of the platform and the safety of other users.

In each case, only the minimum amount of information necessary to fulfil the specific purpose is shared.

6 Data Security Measures

To keep your information secure, 777 bdx follows industry-standard technical and organisational security measures.

6.1 Technical Security

• SSL Encryption — all data transmissions are secured with a 256-bit SSL certificate.
• Password Hashing — stored passwords are always encrypted using strong cryptographic hashing.
• Firewalls and intrusion detection systems are kept active.
• Automated alert systems are in place for suspicious logins and unusual activity.
• Regular security audits and vulnerability assessments are conducted.

6.2 Organisational Security

• Only authorised staff have access to personal information, and only to the information necessary for carrying out their responsibilities.
• All staff receive data protection training and are required to sign confidentiality agreements.
• A full incident response plan is in place to respond quickly in the event of a data breach.

7 Data Retention Period

777 bdx retains your information only for as long as the original purpose for which it was collected has not been fulfilled, or as long as a legal obligation requires it.

• Active Accounts: All relevant information is retained while the account remains open.
• Transaction Records: Financial transaction data is kept for a defined period from the date of the last transaction.
• After Account Closure: Even after an account is closed, certain specific information may be retained for a set period due to legal requirements.
• Marketing Communications: If you opt out of marketing messages, your email or number will no longer be used for promotional communications.

8 Your Rights

As a member of 777 bdx, you have a number of important rights over your personal information:

8.1 Right to Access Your Information

You may request from us at any time what information we hold about you. In response to this request, we will provide the information within a reasonable period.

8.2 Right to Correct Your Information

If any information in your profile is incorrect or out of date, you may request that it be corrected. Information that can be corrected includes your name, contact details and payment method information.

8.3 Right to Delete Your Information

In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal or financial compliance requirements.

8.4 Right to Object to Processing

You have the right to object to your information being used for marketing communications or other specific purposes. Send such requests to our customer support team.

To learn more about these rights or about responsible gaming, please read our Responsible Gaming page, which also provides details about the tools available to manage your account.

9 Protection of Minors' Information

777 bdx is an adults-only platform. No one under the age of 21 is permitted to create an account or use the service. We do not knowingly collect personal information from minors.

Age verification is in place during the registration process. If we become aware that a person under the age of 21 has created an account, that account will be closed immediately and all associated information will be deleted.

10 Cross-Border Transfer of Data

Our technical infrastructure and service providers may be located in various countries, which means your information may be processed outside Bangladesh.

For such data transfers, we ensure that the receiving party follows protection measures equivalent to our own policy and that the security of your information is properly maintained.

11 Changes to This Policy

777 bdx reserves the right to amend this Privacy Policy as needed. For any significant changes, we will notify you at the email address registered to your account and display a prominent notice on the website.

Continuing to use the platform after any changes will be taken to mean that you have accepted the revised policy. We therefore recommend visiting this page regularly.

12 Contact and Complaints

If you have any questions, concerns or complaints about this Privacy Policy, please contact our customer support team. Our support team is available seven days a week, twenty-four hours a day to assist in both Bengali and English.

Ways to contact us:

• Live Chat: Get immediate assistance directly via live chat on the 777 bdx platform.
• Email: [email protected]

To learn more about us and find out about the company, visit the About Us page.

Our FAQ section may also be helpful for answers to common questions about this policy, where you will find answers to many frequently asked questions about membership, payments and data protection.